RemarkableCloud

Accessing Your Mailbox Dashboard

How to access Crossbox webmail, configure your mail client, manage your inbox, and use the webmail features on RemarkableCloud.

RemarkableCloud includes Crossbox as the webmail client for RemarkablePanel-hosted domains. For cPanel-hosted domains, Roundcube is available. This guide covers both.

Crossbox (RemarkablePanel)

Crossbox is a modern webmail client with calendar, contacts, and task management built in.

Accessing Crossbox

https://office.protectedserver.net

Or at your custom webmail URL if configured: https://webmail.yourdomain.com

Log in with your full email address and password.

Crossbox features

FeatureWhat it does
MailFull IMAP inbox with folders, search, filters
CalendarShared calendars, meeting invites, recurring events
ContactsAddress book synced across devices (CardDAV)
TasksTo-do list linked to calendar
SettingsSignatures, auto-reply, spam filters, forwarding

Setting up an auto-reply

  1. Log into Crossbox
  2. Go to Settings → Mail → Auto Responder
  3. Enable auto-reply, set the message text and date range
  4. Click Save

Setting up email filters

  1. Go to Settings → Mail → Filters
  2. Click Add Filter
  3. Set conditions (sender, subject, keywords) and action (move to folder, delete, forward)
  4. Click Save

Roundcube (cPanel)

Access Roundcube at https://webmail.yourdomain.com and select Roundcube, or directly from cPanel → Email Accounts → Check Email.

Roundcube is full-featured for email: compose, reply, organize folders, and manage contacts. For calendar and task features, use a dedicated CalDAV client or sync via your phone.

IMAP sync across devices

All email is stored on the server via IMAP. Configure any mail app with these settings:

SettingValue
Incoming servermail.yourdomain.com
IMAP port993 with SSL/TLS
Outgoing servermail.yourdomain.com
SMTP port587 STARTTLS or 465 SSL/TLS
Usernameyourfulladdress@yourdomain.com
PasswordYour mailbox password

On mobile: iOS Mail, Android Gmail, and Outlook all support IMAP. Enter the settings above when adding the account manually.

Changing your email password

In cPanel

cPanel → Email Accounts → Manage (next to your account) → Update Password → Save.

In RemarkablePanel

Website → Email → Mailboxes → click the mailbox → Change Password.

If you can't log in, ask your server admin (WHM or RemarkablePanel admin) to reset your password: they can do this without knowing the current one.
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