Create User & Reseller Accounts in DirectAdmin

Creating a reseller account

Resellers can create their own users and manage their clients independently.

Log into DirectAdmin as Admin.

Go to Admin Level → Create Reseller.

Fill in:

• Username: lowercase, max 8 characters
• Email: reseller's contact email
• Password: set a strong one or generate
• Domain: the reseller's primary domain
• IP: select Shared (or a dedicated IP if available)

Select a Reseller Package: defines their total resource quota.

Click Create.

The reseller can now log into DirectAdmin at port 2222 with their credentials and create their own users.

Creating a user account

Users are end-users who manage their own websites. They can be created by an admin or by a reseller.

Log in as Admin or as the reseller who will own the account.

Go to Admin Level → Create User (or Reseller Level → Add New User).

Fill in username, email, password, and primary domain.

Select a User Package.

Set IP to Shared (or dedicated if appropriate).

Click Create.

Giving clients their login

Provide your client with:

• URL: https://YOUR_SERVER_IP:2222 or your branded hostname
• Username: the username you created
• Password: the password you set

Users log in and see only their own account. They can manage their domains, email, databases, and files.

Listing and managing accounts

Admin Level → List All Users: see every user on the server, their resource usage, and login as any of them.

Admin Level → List All Resellers: see all resellers, their quotas, and how many users they have.

Suspending and unsuspending

To temporarily disable an account:

1. Admin Level → List All Users → click the account
2. Click Suspend: their website shows a suspended page and FTP/email is disabled
3. To restore: click Unsuspend

Deleting an account

Deleting an account removes all files, databases, and email. Take a backup first.

1. Admin Level → List All Users → click the account
2. Click Delete User → Confirm